“I want our company to give employees a proper balance in their lives, recognizing that family, friends and hobbies are just as important as work.” Clearly, Jill Wells Heath isn’t the typical president and CEO.
Mulkey, Inc. employees receive paid time off for volunteering in the community. They can take advantage of flexible scheduling. Employees may work from home if their child is sick. And at Mulkey, they’re not just casual Fridays, but casual Fridays with complimentary popcorn, sodas, and coffee every day.
A funny thing happens when you treat people better: they stay. Turnover costs companies money. It costs clients too: in comfort, efficiency and service quality. Mulkey maintains one of the lowest turnover rates in the industry. So the person you begin a project with will most likely be the person you see at the end of it.
The consequences of all this good will is improved service to our customers. And that is the key to the company’s continued growth.